Maxwin takes your personal data seriously. This page clearly explains — in plain language — what information we collect, why we collect it, how we keep it secure, and what rights you have.
By using the maxwin platform, you are considered to have read and agreed to this privacy policy. If you have any questions, please contact us at support@maxwin-taka.com.
Maxwin deeply respects the privacy of its users in Bangladesh. This Privacy Policy applies to the maxwin website, mobile app, and all related services. It takes effect whenever you register on maxwin, use the platform, or get in touch with us.
This policy is designed to clearly explain how your information is used. We believe privacy is a fundamental human right — and every system at maxwin is built with that belief at its core.
In plain terms: maxwin collects your data solely to provide services — not to sell it. You remain in full control of your own data.
You don't need any legal background to read this privacy policy. We've written everything in plain, easy-to-understand language. If anything is unclear, feel free to reach out to us directly.
Maxwin only collects information that is necessary to deliver its services, maintain security, or meet legal obligations. No unnecessary data is ever collected.
| Data Type | What Data | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number (for KYC) | During registration & verification |
| Contact Information | Mobile number, email (optional) | At the Time of Registration |
| Financial Information | Mobile banking number, transaction history | During deposit/withdrawal |
| Activity Data | Betting history, game logs, login timestamps | While Using the Platform |
| Technical Information | IP address, device information, browser type | Automatically on every visit |
When you contact maxwin support, a record of that conversation may also be kept — to improve service quality and resolve similar issues more quickly in the future.
maxwin will never ask for your bank PIN, mobile banking password, or card number. If anyone requests such details, it is a scam — report it to us immediately.
Every reason maxwin collects data is clearly listed below. Your information is never used for any other purpose.
Maxwin never sells your data to advertisers or uses it for unrelated marketing. All communications from maxwin are directly related to your account or the services you use.
Your data at maxwin is stored on secure, encrypted servers. Protection is in place at both the technical and organizational levels.
You can also take steps to strengthen your own account security — use a strong password, keep 2FA enabled, and never share your password with anyone.
In the event of a data security incident — such as a data breach or unauthorized access — maxwin will notify affected users as quickly as possible and take all necessary steps to address the situation.
The maxwin website and app use cookies — small text files stored in your browser. They do not identify you personally; they simply hold session information.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| Session_id | Keeping your login session active | Until browser is closed | |
| Lang_pref | Remembering language preference | 1 Year | |
| Security_token | CSRF Protection | Session | |
| Analytics | Usage statistics (anonymous) | 30 days | |
| Ui_prefs | Dashboard layout preferences | 6 Months |
You can disable non-essential cookies through your browser settings, though some features may not function properly as a result.
You have several fundamental rights over your data at maxwin. There's no complicated process to exercise them — just reach out to our support team.
Maxwin does not retain your data indefinitely. Once its purpose has been fulfilled or your account is closed, data is deleted — though certain information may be kept for a defined period as required by law.
Once the retention period expires, data is permanently deleted or anonymised in a way that makes identification impossible. maxwin never holds data longer than necessary.
Maxwin's services are strictly for users aged 18 and above. We do not knowingly collect or process personal information from anyone under 18.
Age is verified at registration. If a user is later found to be underage, their account will be closed immediately and all collected data will be deleted.
If a parent or guardian becomes aware that their minor child has been using maxwin, please contact us immediately at support@maxwin-taka.com. We will take prompt action.
For any questions, complaints, or requests regarding this privacy policy, please get in touch with us. We're happy to respond in your preferred language.
Our commitment to data protection is not just a promise — it shows in everything we do.
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